Frequently Asked Questions

Upgrade Questions:

  1. Do I have to uninstall Exec-Amort version 2.06 (or earlier versions) before I install the Windows version of Exec-Amort?
  2. How do I uninstall the old version of Exec-Amort?
  3. Are my old data files compatible with the new version of Exec-Amort?

Installation Questions and/or Runtime Errors:

  1. Why does Exec-Amort say it is unregistered?
  2. Why does Exec-Amort say that it has already been installed?
  3. Can a single-user installation of Exec-Amort be installed to my  file server?
  4. Can a single-user version of Exec-Amort be upgraded to a multi-user version?
  5. How do I uninstall Exec-Amort?
  6. How do I move Exec-Amort to a new computer?
  7. How can I change Exec-Amort's serial number?
  8. Why does Exec-Amort say: Cannot open configuration file
  9. How to solve: OLAC: Run Time Error 6 after Checkpoint 10 (or Checkpoint 14)
  10. How to solve: Run Time Error 5 after Checkpoint 16
  11. How to solve: Run Time Error 7
  12. How to solve: Run Time Error 326 after Checkpoint 23 (or Checkpoint 13)?
  13. How to solve: Run Time Error 429 after Checkpoint 6 (or Checkpoint 39)?
  14. How to solve: Run Time Error 10049?
  15. Why does Exec-Amort say: The program configuration file was created on another computer or network share and cannot be used this computer.
  16. Does Exec-Amort have any Multi-Currency features?

General Usage Questions:

  1. Can Exec-Amort keep track of loan payments?
  2. Can I post late payment charges to a note?
  3. How do I enter in a adjustable rate loan?
  4. How can I get Exec-Amort to display the year as a four digit year instead of a two digit year?
  5. How can I enter in a loan that has a due date of the 29th, 30th or 31st if the loans first payment is in February?
  6. Why does Exec-Amort change the payment amount I entered or solved for when I run an amortization report?
  7. Why does the watermark appear solid black when I print out amortization reports?
  8. Why do I get a gray screen when I do a print preview?
  9. What is the difference between US Rule and Actuarial Method?
  10. Can I use US Rules method when calculating the ARP?
  11. How do I get the Toolbar Buttons (New, Open, Save, Report, etc) back?

Do I have to uninstall version 2.06 (or earlier versions) before I install the Windows version of Exec-Amort?

You do not need to uninstall the old version (the DOS version) of Exec-Amort before you install the Windows version. When you are comfortable with the new version, you can remove the old version. Before removing the old version of Exec-Amort, be sure to copy or move your loan data files to the to the datafiles folder created in the folder where you installed the windows version of Exec-Amort.

Back to Top


Are my old data files compatible with the new version of Exec-Amort?

Your data files can move forward but not backwards. Data files from previous versions of Exec-Amort can be opened by later versions of Exec-Amort. The reverse is not true. Files created or saved from  current versions of Exec-Amort cannot be used with previous versions of Exec-Amort.

Back to Top


Why does Execamort say it is unregistered?

The Exec-Amort program needs to be able to communicate over the internet with our registration server in order to verify your registration. If the program cannot see our server, then your program will say that it is unregistered. There are a number of reasons as to why Exec-Amort cannot communicate with our registration server.

To verify that Exec-Amort can see our registration server, click on the Tools Menu, click on Product Registration, Click on Internet, click the Verify button. You will get a message that will say whether or not Exec-Amort was able to contact our registration server.

Back to Top

Why does Exec-Amort say that it has already been installed?

Exec-Amort is a licensed product. It is licensed to be installed and run on only one computer unless you installed the product to a server. The first time you run Exec-Amort software, the program registers itself with our registration server. This process stores a fingerprint of your installation. If you later decide to re-install the software on a new computer or additional computer, a duplicate installation is detected and you get the already been installed message. This message could also occur if you remove and reinstall the software on the same computer.

We allow you a limited number of installation resets to accommodate program testing and hardware upgrades. You can "reset" the installed status as indicated on your profile on the web by visiting www.execamort.com, click on the login button located in the upper right of the screen, and login with your user ID and password. You can "reset" the installed status by clicking the reset button at the end of the line for the serial number in question.

Back to Top

Can a single-user installation of Exec-Amort be installed to my  file server?

The Exec-Amort software can be installed to a network share, network drive letter, or a network UNC path. Then any user on your network can use the software installed on the server up to the limits allowed by your license. Detailed instructions on installing a multi-user network version of the Exec-Amort software can be found on the Exec-Amort website at www.execamort.com under the "support" menu.

If you have previously installed Exec-Amort, you may need to "reset" the installed status as indicated on your profile on the web. To view your profile, visit www.execamort.com, click on the login button located in the upper right of the screen, and login with your user ID and password.

Back to Top

Can a single-user version of Exec-Amort be upgraded to a multi-user version?

There are two types of multi-users installations. One is when you have multiple standalone installations such as on laptops, computers without network access, and computers located at multiple locations such as at home and at work. To upgrade your single user version of Exec-Amort to multiple standalone users, you need to purchase additional standalone licenses. Each standalone installation will have its own serial number and activation key.

The other type of multi-user installation is network based multi-user access. In this example, the Exec-Amort program is installed to a network share, network drive letter, or a network UNC path. Then any user on your network can use the software installed on the server up to the limits allowed by your license. To upgrade your single user version of Exec-Amort to a multi-user version, you can purchase a license bump to increase the number of simultaneous users to any quantity needed by your company. You may need to re-install the Exec-Amort software to a network share, network drive letter, or a network UNC path. Detailed instructions on installing a multi-user network version of the Exec-Amort software can be found on the Exec-Amort website at www.execamort.com under the "support" menu.

If you move the installation of Exec-Amort to a new location or computer, you will need to "reset" the installed status as indicated on your profile on the web. To view your profile, visit www.execamort.com, click on the login button located in the upper right of the screen, and login with your user ID and password. You can "reset" the installed status by clicking the reset button at the end of the line for the serial number in question.

Back to Top

How do I move Exec-Amort to a new computer?

The easiest way is to remove the software from the old computer first. To remove the windows version of Exec-Amort (version 3.x), you need to run the command "Add/Remove Programs" located on the Control Panel. You can also re-run the Exec-Amort installer (ExecamortV3.exe) and select the "Remove" option when prompted. You may need to manually delete the desktop shortcut to Execamort.

After removing the Exec-Amort software from the old computer, you will need to "reset" the installed status as indicated on your profile on the web. You can do this from computer that has internet access. We allow you a limited number of installation resets to accommodate program testing and hardware upgrades. To view your profile, visit www.execamort.com, click on the login button located in the upper right of the screen, and login with your user ID and password. You can "reset" the installed status by clicking the reset button at the end of the line for the serial number in question.

After you "reset" the installed status as indicated on your profile on the web, you can re-install the software onto your new computer.

Back to Top

How can I change Exec-Amort's serial number?

  1. Run Execamort software
  2. Once in the program, click on the Tools Menu
  3. In the Tools Menu, click on Multiuser License Manager
  4. Continue until you get to the screen showing the serial and activation key
  5. Double click on the Serial Number to open the field for editing
  6. Replace the Serial Number with the new Serial Number
  7. Replace the Activation Key with the new Activation Key
  8. Click OK to exit the serial number/activation screen
  9. Exit the software
  10. Run Execamort software again and confirm that the splash screen has the new serial number. You can also click on Help then click on About Execamort to see the same screen.
Back to Top

Can Exec-Amort keep track of loan payments?

With Exec-Amort, you can create a note that will properly calculate the interest charge on payments that are made on various payment dates. You can then run a amortization report that will reflect the irregular payments, appropriate interest charge, late fees and any unpaid interest due at any point in the life of the note.

Our customer service department will be more than happy to assist you when you do your initial irregular payment note. Once you have completed one, it should be fairly easy for you to do others.

Back to Top

Can I post late payment charges to a note?

Late fees must be posted to the note manually as a special type of extra payment. You have control over whether or not the late fee affects the principal balance.

Back to Top

How do I enter in a adjustable rate loan?

After entering in the basic loan information and the first interest or payment adjustment, click the ADD button to add an additional adjustment step to the loan. You can also click TABLE VIEW button to view the loan data in a spreadsheet like view.

Back to Top

How can I get Exec-Amort to display the year as a four digit year instead of a two digit year?

Exec-Amort uses the date format as specified by the operating system. You can change the way windows displays the date by opening the CONTROL PANEL (click on START then settings then CONTROL PANEL) . Double click on the REGIONAL OPTIONS selection. Under REGIONAL OPTIONS there should be a tab titled DATE. Click on the DATE tab. You can review the settings for SHORT DATE and adjust them to your liking.

After making changes to the SHORT DATE encoding method, you may need to exit and re-start the Exec-Amort program in order for your changes to take effect.

Back to Top

How can I enter in a loan that has a due date of the 29th, 30th or 31st if the loans first payment is in February?

  1. Enter your loan details as you normally do with the first payment on the last day in February.
  2. Click the ADD button in the lower left of the screen
  3. Set the Date of Adjustment 2 to March 29th, 30th or 31st as desired.
  4. Fill in the interest rate with the proper rate
  5. Leave the periods amortized over blank
  6. Run your report to the screen or to paper and review
Back to Top

Why does Exec-Amort change the payment amount I entered or solved for when I run an amortization report?

If you are going to specify a payment instead of letting Exec-Amort calculate the payment, be sure to change the field titled Payment Calculation Mode from P+I (Auto Calculate) to P+I (You Specify).

If you leave the Payment Calculation Mode as P+I (Auto Calculate) and you solved for the payment per period by pressing the ? box next to the payment per period field, there may be a difference between the value shown in the payment per period and the value calculated on the amortization report. In Exec-amort version 3.0.107 and later, you can select to use or ignore dates when solving for the payment per period. If you choose to ignore dates, the payment per period is based on a standard loan without a long or short first period. If you want the most accurate payment per period, then choose the option to consider dates when solving for the payment per period.

Back to Top


Why does the watermark appear solid black when I print out amortization reports?

Make sure that you are using the proper print driver for your model printer. You may need to check with your computer support department before making any changes to your system. Download and install the latest printer driver for your model printer from the printer manufacturer's website. After downloading the most recent printer drivers for your printer, follow the manufacture's instructions to install the updated drivers. In order for the updated driver to function correctly, you may need to uninstall the printer, then reinstall and select the "have disk" option from the printer install wizard and browse to where the updated printer drivers got installed (unzipped or unpacked).

Back to Top


What is the difference between US Rule and Actuarial Method?

Actuarial Method:

When no payment is made, or when the payment is insufficient to pay the accumulated finance charge, the actuarial method requires that the unpaid finance charge be added to the amount financed and thereby capitalized. Interest is computed on interest since in succeeding periods the interest rate is applied to the unpaid balance including the unpaid finance charge. 

U.S. Rule:

The United States Rule Method also known as the US Rule method produces no compounding of interest in that any unpaid accrued interest is accumulated separately and is not added to principal. In addition, under the U.S. Rule, no interest calculation is made until a payment is received.

Exec-Amort normally uses the US Rule method of interest calculations. If you want to use the Actuarial Method, you can go to the Report Calculation Options and select the Interest on Interest  or the Add Interest Accrual into Principal  under the Interest Accrual Method.

Back to Top


Can I use US Rules method when calculating the ARP?

The Annual Percentage Rate (APR) is designed to be a product comparison tool. The APR calculation is not based on the method of how you calculate the periodic payments, or how the interest is calculated on those periodic payments, nor even how the interest is applied. The APR is designed to provide the consumer what the nominal annual percentage rate is for the payment amounts you will be making over time in relation to the amount financed.

The way the APR is calculated is defined in the Consumer Credit Protection Act and is formulated in Regulation Z, Appendix J Annual Percentage Rate Computations for Closed-End Credit Transactions (mortgages and loans) and in Appendix D for Multiple Advance Construction Loans.

The Execamort software calculates APR as defined in Regulation Z, Appendix J. This is the defacto standard for APR calculations as Appendix J defines how to calculate the APR using the "actuarial method". Appendix J also states that the APR can be calculated using the US Rule method but Appendix J does not define how to do this.

The US Rule method of calculating the APR differs from the actuarial method only when the periodic payment is less than the period's interest charge. For most loans where the periodic payment exceeds the interest charge for that period, the APR calculated using the US Rule method and APR calculated using the actuarial method would return the same APR value. We are not aware of any formula or method provided by the Office of the Comptroller of the Currency on how to calculate the APR using the US Rule method. As it only would apply to a limited class of negative or reverse loans, we know of no known implementation of the US Rule method of calculating the APR. 

The Exec-amort software can produce an amortization report using either the US Rule method or the Actuarial Method when handling interest calculation and payments. The way the amortization report handles interest payments is independent of the APR calculations. The APR calculations in Exec-amort adhere to Regulation Z, Appendix J standards. Appendix J clearly documents the method of calculating the APR based on the Actuarial Method of determining APR. The method by which the APR is determined has nothing to do with the method by which the amortization report is using to determine the interest charge and the method by which the interest charge is applied against the note.

Back to Top


Does Exec-Amort have any Multi-Currency features?

The Exec-amort software uses the Currency information as defined in your Regional Options located on your computers Control Panel. The Exec-amort software currently supports currencies that meet the following criteria:

Known currency support includes but is not limited to the following standard Regional Options:

If you have customized your Regional Options to adhere to the supported criteria as listed above, then Exec-amort should work for you. Support for other Regional Options or non supported criteria may be available at a later date. Please inquire with technical support with your request for support of your Region or custom currency settings.

Back to Top


Why do I get a gray screen when I do a print preview?

Check your printer paper size setting to make sure it is not set to User Defined or Unknown.

Back to Top


How do I get the Toolbar Buttons (New, Open, Save, Report, etc) back?

  1. Open the Exec-amort program
  2. Click on the View Menu selection
  3. Be sure the following are checked:
    Toolbar
    Toolbar Captions

These are personal settings which are stored in the current users profile. 

Back to Top


Why does Exec-Amort say: Cannot open configuration file?

Exec-Amort needs full access to the EXECAMORT.CFG file in order to save global preferences, default values, registration status, and program installation information.

If you do not have full access to the EXECAMORT.CFG, you will get the following message when you try to run the program:

Fatal Error: Cannot open configuration file - Write protected disk or config file read only.

I/O Error: 75 (Path/File Access Error)

If you are running Exec-amort from a network location, make sure your administrator sets the security attributes on the EXECAMORT.CFG file to read/write for the Exec-Amort users.

If you are running Exec-amort on a standalone XP professional workstation under a limited access user, please do the following:

  1. Open a command prompt by clicking on the start button, click on run, enter the command CMD and click on the OK button
  2. At the DOS Command prompt enter:

CD "C:\PROGRAM FILES\EXECAMORT"

CACLS EXECAMORT.CFG /E /G USERS:F

EXIT

Back to Top


How to solve: OLAC: Run Time Error 6 after Checkpoint 10 (or Checkpoint 14)

This error is most likely caused by the computer's date being more than 21 days from the current date. Check your computer's date (and time) as it is probably off by more than 21 days. To prevent this problem, you need to make sure your computer has the proper date and time. A permanent solution is available with an upgrade to a later product. This run time error has been corrected in Execamort version 3.0.109

Back to Top


How to solve: Run Time Error 5 after Checkpoint 16

Cause: invalid config file

Solution: delete the execamort.cfg file and rerun Execamort

Back to Top


How to solve: Run Time Error 7

Error Message: Run Time Error 7

This error is an out of memory error. There are a number of causes for this error to occur. Usually closing unneeded programs will allow you to get around this problem.

Possible causes and solutions are:

Back to Top


How to solve: Run Time Error 326 after Checkpoint 23 (or Checkpoint 13)?

Error Message: Error 326: Resource with identifier 'VERSION' not found

This error has been seen on a limited number of clients running Novell Client 32 under Windows 98 with a network installation of Execamort. It appears to be a Novell Client 32 issue.

Possible solutions:

  1. Update to the latest Novell Client 32 software. You should be using version 3.4 or later. To determine your version of Novell Client software, go to Control Panel, click on Network, highlight Netware/Intranetware client, click on properties.
  2. If you are using Windows 95 or Windows 98 make sure your C:\CONFIG.SYS file contains a FILES statement where the number is greater or equal to 150. For example: FILES=150
  3. Uninstall the Novell Client 32 and use the Microsoft Novell Client

If you have experienced this problem with our software, please contact technical support with your problem or solution. We are tracking  incidences of this problem.

Back to Top


How to solve: Run Time Error 429 after Checkpoint 6 (or Checkpoint 39)

  1. Your copy of Microsoft's Scripting Runtime Library may have been replaced or corrupted.
  2. The windows provided file scrrun.dll is not operating correctly. You may need to reregister the file with the system and/or replace it from a known good. For assistance in reregistering this DLL, check out this Microsoft Support article: KB949140
  3. Your computer may be or may have been infected with a virus that attached itself to the windows FSO object.

Check the system to make sure all Windows Updates, Service Packs, High Priority, and Optional Software Updates have been installed. If you are still having problems then you can try to install/update the Microsoft Scripting Runtime. This update is available from Microsoft (Reference KB-254166 and/or KB-247979). You can find the Microsoft provided self extracting .exe file for your specific Operating System at the following locations:

For Microsoft Windows 98, Microsoft Windows Millennium Edition, and Microsoft Windows NT 4.0:

http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=2764

For Microsoft Windows 2000:

http://www.microsoft.com/en-us/download/details.aspx?id=20240

For Microsoft Windows XP:

http://www.microsoft.com/en-us/download/details.aspx?id=8247

Also check out the following website for assistance in resolving scrrun.dll errors: How To Fix Scrrun.dll Not Found or Missing Errors

Please contact Exec-amort customer support if you cannot locate this file at Microsoft or if this download does not solve your problem.

Back to Top


How to solve: Run Time Error 10049

Error Message: Run Time Error 10049

This error is caused by software firewall products that block access to the TCP/IP protocol stack. Blocking access to the TCP/IP protocol stack may cause earlier versions of Execamort to generate a run time error 10049 - Cannot assign requested address (also known as WSAEADDRNOTAVAIL) error message. This run time error message has been corrected in later versions of Execamort (version 3.0.109 or higher) but the problem of blocked TCP/IP access may still be present. 

Some software firewall products block access by denying access to the destination site. Other software firewall products, like Norton Personal Firewall, block access to the underlying TCP/IP protocol. In both cases the firewall is providing protection by preventing programs from accessing network and/or internet resources. Programs that are not well behaved or unknown to the user should generally not be allowed to have access to the network and/or the internet. Execamort is a well behaved internet aware program that uses the local area network and the internet for management and licensing.

Upon first usage, Execamort uses the internet to activate the software just installed. Periodically the software will check with the Execamort Registration Server to see if an update and/or a new version is available. Execamort's built in multi-user license manager uses the local area network to manage concurrent usage.

Click here for instructions on how to configure Norton Personal Firewall for Execamort

Back to Top


Why does Exec-Amort say: The program configuration file was created on another computer or network share and cannot be used on this computer.

When you install and run Exec-Amort for the first time, the program stores a fingerprint of the run time location in the program configuration file. If the stored fingerprint does not match the current running instance of the program you will receive the following error message:

WARNING: The program configuration file was created on another computer or network share and cannot be used on this computer.

There could be a number of reasons for this error message:

For example:

 \\server_name\share_name\execamort_folder_name\execamort.exe

Be sure to replace each part of the path with your sites specific details.

Back to Top


How do I uninstall Exec-Amort?

If you want to remove the DOS version of Exec-Amort (version 1.x or 2.x), you can use Windows Explorer to delete the folder containing the old program (default c:\execamor or c:\execamort)

If you have any data files (files that end with .mlp) created in the old program, be sure to copy or move them to the datafiles folder created in the folder where you installed the windows version of Exec-Amort.

If you want to remove the Windows version of Exec-Amort (version 3.x), you need to run the command "Add/Remove Programs" located on the Control Panel. You can also re-run the Exec-Amort installer (ExecamortV3.exe) and select the "Remove" option when prompted. You may need to manually delete the desktop shortcut to Execamort.

Back to Top


Hit Counter
Copyright 2003-2004  Electrosonics, Inc. All rights reserved.
Revised: March 01, 2018